Privacy Policy

Last updated: 1 October 2026. This Privacy Policy describes how Grenswickor Ltd ("Grenswickor", "we", "us" or "our") collects, uses and protects personal data when you visit grenswickor.uk or use the Grenswickor platform. Please read this policy carefully before submitting any personal information.

1. Controller Details

The data controller for personal data processed through this website and platform is:

Grenswickor Ltd
14 Aldgate Avenue, London, EC3N 1AB, United Kingdom
Email: [email protected]
Phone: +44 20 7946 0823

2. Personal Data We Collect

We collect the following categories of personal data:

  • Contact information: name and email address submitted through the contact or access request form.
  • Usage data: information about how you interact with the platform interface, including pages visited and features used.
  • Communications: records of messages sent to the support team.
  • Technical data: IP address, browser type, device type and operating system, collected automatically when you visit our website.

3. How We Use Personal Data

Grenswickor uses personal data for the following purposes:

  • To review and process access requests submitted through the contact form.
  • To provide and maintain the Grenswickor platform and its features.
  • To respond to enquiries and provide user support.
  • To monitor and improve platform performance and usability.
  • To comply with applicable legal obligations.

4. Legal Basis for Processing

We process personal data on the following legal bases under UK GDPR:

  • Legitimate interests: to operate and improve the platform and to respond to user enquiries.
  • Contractual necessity: to fulfil access requests and provide the services described on this website.
  • Legal obligation: where processing is required by applicable law.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above or as required by law. Contact form submissions and support correspondence are retained for up to 24 months. Technical and usage data is retained for up to 12 months.

6. Sharing of Personal Data

We do not sell, rent or share personal data with third parties for their own marketing purposes. We may share data with service providers who assist us in operating the platform, subject to appropriate data processing agreements. We may disclose data where required by law or legal process.

7. Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at [email protected]. We will respond within one month.

8. Cookies

This website uses only essential cookies required for basic operation. No tracking or advertising cookies are set. You can disable cookies in your browser settings, though this may affect the functionality of the platform interface.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform following any update constitutes acceptance of the revised policy.

10. Contact

For any questions or concerns relating to this Privacy Policy or the handling of your personal data, please contact us at [email protected] or write to Grenswickor Ltd, 14 Aldgate Avenue, London, EC3N 1AB, United Kingdom.